WNutrition is operated by Sharon Carius, Clinical Nutritionist. We are based at Metabolic Health Hub, Level 1, 102 Kedron Brook Road, Wilston QLD 4051. For privacy-related enquiries, contact us at info@wnutrition.com.au.

We collect personal information when you:

• Make a purchase or book a consultation (name, email, phone, payment information)
• Complete an intake questionnaire (health history, symptoms, medications, lifestyle information)
• Download an eBook or resource (name and email address)
• Subscribe to our email list (name and email address)
• Contact us via our website contact form or email
• Provide blood test results for analysis as part of a clinical program

We also collect non-personal information through cookies and analytics tools (see Section 7).

We use your personal information to:

• Deliver the clinical services and programs you have purchased
• Communicate with you about your program, consultations, and health progress
• Send you relevant health and nutrition content where you have opted in to receive it
• Process your payment and manage your account
• Comply with legal and professional obligations

Health information is sensitive personal information under the Australian Privacy Act. We collect health information (including blood test results, health history, and symptom information) only for the purpose of delivering our clinical nutrition services. This information is stored securely and is not shared with third parties except where required for service delivery (for example, where blood work is coordinated with a pathology provider) or as required by law.

We use trusted third-party platforms to deliver our services. These include:

• Kajabi - our program delivery and payment platform. Kajabi stores your account details and program access information. See Kajabi Privacy Policy
• Stripe - payment processing. WNutrition does not store credit card information. All payment data is handled securely by Stripe. See Stripe Privacy Policy
• Google Analytics - website analytics. We use Google Analytics to understand how visitors use our website. This data is aggregated and anonymised. See Google Privacy Policy
• Email marketing platform - Kajabi - used to send newsletters and program communications to subscribers who have opted in.

We retain your personal information for as long as necessary to deliver our services and meet our legal obligations. Clinical health information is retained for a minimum of 7 years in accordance with Australian healthcare record-keeping guidelines. You may request deletion of non-health personal information at any time by contacting us at info@wnutrition.com.au.

Our website uses cookies to improve your browsing experience and to collect anonymised analytics data. Cookies are small text files stored on your device. You can disable cookies in your browser settings, though this may affect your experience on our website. By continuing to use wnutrition.com.au, you consent to our use of cookies.

Under the Australian Privacy Act, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or outdated information
• Request deletion of personal information (subject to legal retention requirements)
• Withdraw consent to email marketing at any time by clicking unsubscribe in any email
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au

For any questions regarding these Terms, please contact us at info@wnutrition.com.au or by phone on 0431 967 056.